Last Updated: January 13, 2026
1. INTRODUCTION
Desk Technology (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide through our website, desktechnology.net (the “Website”), and our professional technology, CRM, and infrastructure services.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Website or provide your personal information to us.
2. INFORMATION WE COLLECT
We collect several types of information to provide you with high-quality technology solutions:
- Personal Information: This includes information you voluntarily provide via our forms, such as your first and last name, business name, street address, city, state, postal code, email address, and telephone number.
- Business & Project Information: Details regarding your business infrastructure, CRM needs, or low-voltage project requirements to facilitate consultations, quotes, and technical support.
- Anonymous Information: Whenever you visit our Website, we automatically collect data that does not identify you individually, such as your IP address, browser type, device information, and site navigation patterns.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To provide IT consultations, CRM implementation, low-voltage cabling, and infrastructure services.
- To communicate with you regarding your project, technical support, and account management.
- To send promotional emails, newsletters, or industry updates (unless you have opted out).
- To improve our Website functionality and customer experience.
- To deliver targeted advertisements through remarketing platforms.
4. SMS AND TEXT MESSAGING TERMS
By providing your phone number and opting in via our Website forms, you consent to receive text messages (SMS) from Desk Technology.
- Purpose: Messages may include appointment reminders, project updates, technical alerts, and occasional marketing offers.
- Frequency: Message frequency may vary but typically ranges from 2 to 4 messages per month.
- Opt-Out: You can cancel the SMS service at any time by replying STOP. For assistance, reply HELP.
- Privacy of SMS Data: We respect your privacy. We will not share your SMS opt-in or consent status with any third party for purposes unrelated to providing you with the messaging services for which you provided consent.
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to analyze site traffic and enhance our marketing:
- Google Analytics: To help us understand how visitors use the Website.
- Meta Pixel & Google Ads: To provide relevant advertising and remarketing based on your previous visits to our Website.
- Embedded Tools: Integrated widgets (such as CRM forms or maps) may collect data as governed by their own privacy policies.
You may adjust your browser settings to refuse cookies, though some parts of the Website may not function properly as a result.
6. NO SALE OF PERSONAL INFORMATION
We do not sell, rent, trade, or barter your personally identifiable information to third parties. We only share information with trusted service providers (such as software vendors or certified subcontractors) who assist us in operating our business and serving you, provided they agree to keep this information confidential.
7. CHILDREN’S PRIVACY (COPPA)
Our Website is intended for business owners and professionals and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it immediately.
8. YOUR RIGHTS AND OPT-OUT PROCEDURES
You have the right to access, correct, or request the deletion of your personal information.
- Email Opt-Out: You can unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of any email we send.
- SMS Opt-Out: Reply STOP to any text message received.
- Data Correction: To update or delete your information from our database, please contact us using the information below.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The “Last Updated” date at the top of this page will indicate when the latest revisions were made.
10. CONTACT US
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Desk Technology
Lawrenceville, GA 30044
Email: info@desktechnology.net
Phone: (470) 470-4688